• Accessibility Statement

    Accessibility

    Accessibility Statement

    Rugsville is committed to making rugsville.co.uk usable by everyone, including people with disabilities. We aim to meet WCAG 2.1 Level AA and welcome feedback.

    Our commitment

    Accessibility isn't a feature we add at the end. We design with it from the start — semantic HTML, descriptive alt text, sufficient colour contrast, keyboard reachability, and meaningful labels for screen readers. We test with real assistive technology and iterate when something doesn't land right.

    This statement is provided in line with our obligations under the Equality Act 2010 to make reasonable adjustments for disabled users, and follows guidance from the UK Government Digital Service and the Web Content Accessibility Guidelines (WCAG) 2.1.

    What we've built in

    • Colour contrast — body text 4.5:1+ against backgrounds, large text 3:1+ (WCAG SC 1.4.3)
    • Keyboard navigation — every interactive element reachable and operable with Tab, Enter and Esc (SC 2.1.1)
    • Visible focus indicators — you can always see where you are on the page (SC 2.4.7)
    • Screen reader labels — aria-labels on icon-only buttons, descriptive alt text on images (SC 1.1.1)
    • Heading hierarchy — logical h1 → h2 → h3 sequence on every page (SC 1.3.1)
    • Form labels — every input has a visible, associated label (SC 3.3.2)
    • Touch-friendly — minimum 44px tap targets, 8px+ spacing (SC 2.5.5)
    • Reduced motion — we respect the prefers-reduced-motion system setting (SC 2.3.3)
    • Resizable text — works up to 200% zoom without breaking layout (SC 1.4.4)
    • Page structure — semantic landmarks (header, main, nav, aside) for navigation by assistive technology

    Standards we follow

    Target
    WCAG 2.1 Level AA
    Reviewed
    May 2026
    Next review
    Quarterly — or sooner when we ship a major change
    Equality Act 2010
    We treat web accessibility as a reasonable adjustment owed to disabled UK customers
    UK GDS principles
    Guided by Government Digital Service accessibility guidance

    Known limitations

    We are honest about what isn't perfect yet:

    • Some product photography is missing detailed alt-text for handmade pattern detail — we are backfilling this
    • Complex filtering controls on category pages can be cluttered for screen readers — rebuild planned
    • Some legacy PDFs in older blog posts are not fully tagged for accessibility

    If you encounter any of these, email us — we'll work around it for you straight away while we fix it for everyone.

    Tell us what isn't working

    Email support@rugsville.co.uk with subject “Accessibility feedback”. Please include the page URL, what you were trying to do, and (if helpful) the assistive technology you use. We respond within one UK business day.

    Enforcement

    If you're not satisfied with our response to an accessibility issue, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com · helpline 0808 800 0082.

    Last updated: May 2026.